Are you compromising your ethics at work?

Recently, I was listening to a panel discussion among healthcare leaders when a question was posed about if and when you should compromise your ethics for your employer.  A short discussion ensued, during which leaders were understandably encouraged not to compromise their ethics.  The conversation moved on, but I have been thinking about it ever since, because I am not sure that was the right question.

I think the better question is this: How do we know when we are compromising our ethics?

In my experience, there is rarely a clear, black-and-white moment when a corporate evildoer swoops in to put your integrity to the test.  Your supervisor is not going to ask if you’re game to commit Medicare fraud.  Your coworker is not going to openly state that they are screening applicants in a discriminatory manner.  A Board of Directors is not going to stop a meeting to vote on whether to violate public meetings laws.

The erosion of ethics is far more subtle, far more gray than we want it to be, and it builds over time.

Before going on, it is important to talk about what is not an ethics or integrity issue.

If your boss chooses not to implement your idea, that is not a compromise of your integrity.  That is a management decision.  If the board votes not to pursue your passion project, that sucks, but it is not an ethics violation.  And if your highly qualified best friend does not get hired, that’s probably not an ethics issue either.

It’s also important to distinguish between situations where someone unknowingly suggests something unethical versus situations where someone intentionally pursues an unethical path.  A well-meaning manager might say, “I have a great idea!  We want to increase our pediatric patients, right?  What if we give them a $15 gift card every time they come in?”  That is great enthusiasm and a lousy idea.  (If you’re not sure why this is a lousy idea, we can talk later about the Anti-Kickback Statute.)

I want to talk about real ethics issues.  The kind that damage your career and mental health and then expose you to legal risk.

The Slow Creep of Gray

There’s rarely a dramatic event.  It starts with small, justifiable decisions that feel uncomfortable, but not urgent.  Things like:

  • A Chief Financial Officer is asked to present a report to the Board of Directors and then leave before any meaningful business is discussed, particularly when large expenditures are involved.
  • A grant is reassigned to a new project manager after the original project manager begins asking questions about why funds are being used for an unrelated, impermissible expense.
  • A Compliance Officer is suddenly invited to fewer meetings and included in fewer decisions.
  • Three dozen applications are received for a posted position from a diverse candidate pool, but only candidates of the same gender and race as the hiring manager are offered interviews.
  • A new administrative assistant has far more access to IT systems and the EHR than their role requires, but leadership repeatedly says they will “look into it.”
  • Leadership is told, “This does not require a board vote,” even though the bylaws clearly indicate otherwise.
  • Board packets are consistently delivered too late for meaningful review, and questions during meetings are subtly discouraged.
  • Legal counsel is labeled as “too conservative” and gradually excluded from strategic discussions that involve regulatory risk.
  • A cost report assumption is knowingly left uncorrected because “we have always done it this way and it has never been challenged.”
  • Staff are informally encouraged to “handle issues internally” instead of using established compliance or reporting channels.
  • Unfavorable metrics quietly disappear from dashboards rather than being explained or contextualized.

Most of these situations, taken individually, do not feel like the moment to make a loud ethical stand.  You may not even recognize them as problematic at the time.  They are easy to rationalize.  You’re a bit like the frog in the slowly heating pot of water.

What makes this especially challenging is that some of these things can and do occur in otherwise healthy, well-intentioned organizations.  Unfortunately, I have seen these patterns add up to financial fraud, the collapse of once-functional compliance programs, and, in one case, an organization being given three months to wind down operations or radically change course.

So, what are you supposed to do?

Unethical conduct flourishes in environments where questions are discouraged and silence is safer than speaking up.

You need to understand what good governance looks like for the type of organization you work in. Whether you are the CEO, a mid-level manager, or the receptionist, this is something you should educate yourself on.  Learn your organization’s bylaws.  Understand the role of the board versus management.  Know how compliance, auditing, and reporting are supposed to function.  Familiarize yourself with escalation pathways and whistleblower protections.

Ethical clarity comes from knowing what should happen and recognizing when that’s not happening in practice.

If you’re reading this and wondering whether you’re the frog in the pot, it may be time to quietly talk with a neutral, experienced third party.

Discover more from Opportunity Healthcare Consulting

Subscribe now to keep reading and get access to the full archive.

Continue reading